"Student Support Group has been a great asset in helping me achieve my CIM Post Graduate Diploma.  Caroline and the team offer a really well-structured programme that allows you to effectively plan your assignment from inception to completion, whilst helping to ensure that you fully understand the brief and implement the CIM's desired approach to achieving a good grade". 

Christopher, London, Global Marketing Manager


Absolutely thrilled to achieve an A grade pass for the Managing Marketing module thanks to the fabulous support and guidance from Jon and Caroline. Thank you both for your help, patience and understanding. I now have a Professional Diploma in Marketing which will serve me in good stead as I forge my career in marketing and communications. I would highly recommend studying with SSG to ensure you also get the results you're looking for!
Ivana, Aberdeen


'I would never have passed my final module,Stakeholder Marketing, CIM Professional Certificate in Marketing, without Caroline and Jon's help. They gave me excellent advice and great help at really short notice, couldn't have done it without them!'
Grace, Kingston Upon Thames

Working with the Student Support Group has been a real game changer. On numerous occasions I have considered throwing in the towel and quitting my CIM marketing diploma all together due to the lack of real support and guidance from my university…..but then I discovered the Student Support Group who have exceeded all my expectations.

 They take the time to understand the needs and learning style of each student they take on and offer an exceptional service taking real pride in their work as they go.

 They gave me the hard hitting facts when I needed them the most ,when my university tutor didn’t, and for that I’m forever thankful for my B grade in Managing Marketing.

 My sincere gratitude goes to my SSG Tutors and Caroline who truly do epitomize dedicated student support and exceptional customer service.

Robert Brooks,

EMEA Project Coordinator | EMEA Marketing Team

The Student Support Group  CIM programme is ideally tailored to busy professionals trying to combine professional study with a demanding job. The Assignment Programme comprises a telephone briefing, specifically tailored to the assignment and ongoing support from a named tutor (by e-mail or telephone). A key aspect for me was the quality of feedback I received on my draft assignment from my tutor; CIM assignments are very prescriptive, and in order to succeed a tutor familiar with CIM methodology (and not just the subject being studied) is invaluable.
Mike Sleight,Terumo UK


'Student Support Group's details were passed to me when I failed MIR the first time round, with their support and guidance I passed and now hold my Professional Certificate in Marketing. Jon was helpful and gave structured feedback that was easy to follow and was always quick to respond if I had any questions. Thank you, I really appreciate it'                                                 Toni Newton OASE (UK) Ltd

“Joe provided excellent guidance both on how to interpret the assignment brief as well as fantastic feedback on my overall assignment with clear suggestions on what I needed to do to improve it. My only regret is not contacting Joe sooner.”
Sinead Mc Kenna, Marketing Manager, JC Rathbone Associates Ltd, London


Jon`s constructive feedback on my assignments for the CAM DIGITAL MARKETING DIPLOMA was invaluable and without it I would probably be in situation where I had to repeat all the modules. As it happens, I passed all 3 modules first time.
Caroline Erlam Marketing and Communications Manager, Mouchel,  London


"Caroline, thank both you and Jon for all of your help with my MIR Assignment and submission.You were both helpful, organised and approachable and through that I received a B grade and have now passed the level 4 Professional Certificate.

Thanks again; I’ll be sure to recommend your services"  Matthew Athey, Crabtree of Gateshead Ltd.


"Dear Jon and Caroline, just to say a big thank you for your help with my MIR assignment - I got an A grade, best grade ever!  What a brilliant support service you're providing and great value for money too.  Can't thank you both enough"  Caterina Gerace-Knell, Warwickshire

"Caroline and Joe,  I achieved a B with my final report (woohoo!)= Project Management in Mktg.  Thank you both for your knowledge, support and assistance."   Deborah Bartlett, Aberdeen

“On a previous attempt, I found the Analysis & Decision exam very challenging. I received some great support from the SSG who talked me through the case study, gave me productive feedback on my 6-page analysis, and finally setting, and marking, a mock exam. The mock exam was really useful in highlighting the areas I needed to improve my knowledge base on, and assessing my exam technique.”
Chris Marsom DipM ACIM

"I was recommended SSG by the CIM when I heard that I had failed one of my digital marketing assignments. I found John and Caroline to be very helpful, reassuring and professional unlike the college I originally studied with. John provided very clear guidance and explanations of what was required to and his feedback on my digital planning assignment was spot on. Thanks to SSG I obtained a B in the assignment and therefore passed my CIM digital marketing diploma."

Kate Hughes, Ipswich

"I returned home and found a CIM envelope on my door mat.  I tentatively opened it to be flabbergasted by not only passing my last CIM exam but getting a grade B.  I am so incredibly ecstatic and very grateful for your support.  Whilst I did a lot of reading, re-reading and preparation I can confidently say that the two/three sessions I had with you made quite a difference in preparing me well for this fantastic end result.

So a big THANK YOU to you both for all your help and encouragement over the years.  I have always recommended SSG and will continue to with an even bigger smile on my face."

Lorraine Gibson,Gibson McIntosh Consulting Ltd

"workshops & teleconference sessions  really work"

Danielle Poxon, Product Marketing Manager, Homeserve

Thanks for all your support, the combination of the virtual & workshop sessions really paid off- I have always struggled with my exam technique - the workshop session definitely showed me what to focus my efforts on to pass – breaking it down in a structured format and sharing ideas with others in the group made it that much easier. Once again thanks for all your help

“revision session invaluable”
Karen Sequeira, Regent Seven Seas Cruises

I found the syllabus overview and revision session invaluable, with superb tuition of a much superior quality to what I had previously had. I must thank you and the SSG tutor involved for helping me achieve this qualification.

“I wish I’d found SSG earlier”

Richard Fitzmaurice, Professional Services Sector Marketing Manager, BT Global Services Doing the Postgraduate Diploma self study whilst working full time certainly brought its challenges. Having heard about the student support group through the CIM I decided that a SSG revision workshop would put me in a much better position to complete my studies. The people were friendly, the handouts clear and the tutors seasoned in the ways of both marketing and CIM exams. I wish I’d found SSG earlier when I did the other three modules!"

“has actually saved me the cost and time of endless retakes & studying”

Kirsty Cambers, Co Partner, Fresh Marketing Solutions

As a good graduate, I knew I was a capable Marketer. However, the CIM courses are judged much differently, you need to think much more strategically and your writing style must be much more advanced to that of a degree. After failing PGDIP twice, I found SSG who gave me the direction, structure and ongoing support I needed and I passed with a credit.

At first, I thought SSG was too expensive. I now realize that they are really worth their mustard! If you are thinking of using SSG but are worried about the cost - take it from me, it is worth it and has actually saved me the cost and time of endless retakes & studying. Thank you SSG"

“really made a tremendous difference”

Colin Munford, Abbey Market and Competitor Analysis

Your SSG revision course, the subjects likely to come up, advise on how to answer the MMIP full case study, things to major on and things to do little on, was all spot on.  Your chap said expect a Marketing Comms plan, we got one; expect to do an agency proposal or research brief, we loads of questions on the agency proposal; expect to mention e-channels and so on...

I passed both subjects with good grades and would give your SSG tutors perhaps 40% of the credit for it.  Sure, I revised really hard for both exams and this meant no surprises when I read the questions, but your revision sessions really made a tremendous difference, especially for people such as me who are self-studying.

“I would definitely recommend SSG to anyone studying CIM”

Christine Hare, Head of Customer Experience Delivery, Orange

Just wanted to let you know I achieved two A grades in my CIM exams, so thank you so much for your help.

I would definitely recommend SSG to anyone who is studying for the CIM exams. It's the best use of your limited time!  The Syllabus days are an excellent way of revising the core topics and the Exam Prep days really focus upon how to get the maximum marks. It's useful to discuss your approach with people from different industries and sectors and much more fun than studying alone!

“money well invested”

Caroline Thom, The Institute of Groundsmanship

SSG broke down the SMIP Case study in easily manageable bite size chunks throughout the workshops with help from expert Case study tutors. It was money well invested as my result exceeded my expectations. Thanks a million!'

“absolutely over the moon”

Anne Daly, Marketing Executive, Chartered Institute of Personnel and Development

I am absolutely over the moon – especially with my B – I never thought in a million years I would get a B for the SMIP Case study, I found it very hard work. Thank you very much for all your help. I know for a fact I wouldn’t have got through without all the help of SSG. Many, many thanks

“without it I don't think I would of had a chance”

Daniel Hayward, Editorial & Innovations Manager, Price Waterhouse Coopers
The SSG Virtual Case Study support was instrumental. Without it I don't think I would of had a chance. I will certainly be using SSG again for my final exam. A big thanks to all the tutors and support staff at SSG!


"Jon and Caroline provided fantastic support in getting me through my CIM diploma. Jon's clear tutor sessions, guidance and feedback ensured I understood and could deliver on the CIM briefs, regular review sessions and deadlines ensured I kept on the right track and there was no last minute rush when the final hand in approached. They were also incredibly sympathetic and flexible to the demands of a person trying to complete the diploma alongside a full time job. Having used a different distance learning college when previously attempting my CIM diploma, I know that the individual support you get from Jon and Caroline is far superior to what you can find elsewhere - I would thoroughly recommend"
Sophie, London